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Title: Open or closed? Macroergonomics Approaching Socio-Technical Systems Productivity

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Title:
Open or closed? Macroergonomics Approaching Socio-Technical Systems Productivity
Author Name:
Diogo José Horsta*, Evandro Eduardo Brodayb, Roberto Bondarikc, Luís Filippe Ser
Abstract:
This study discusses the motivations which lead to justify an apparent dichotomy between the open and closed systems regarding productivity, by questioning how business organizations can become macro ergonomically more productive? A literature review was performed achieving the theoretical foundation supporting this discussion. The research has exploratory nature. Nowadays, a usable tool for solving this problem is macroergonomics, a hybrid system which takes into account both the organizational characteristics and human factors. Even that based on sociotechnical theory, macroergonomics displays the systems as organic and open, integrating the human-technology interface, thus providing a more effective work system. Furthermore, the construction of a model organization with a satisfactory level of productivity, must arise from a set of actions to be taken after a macroergonomic analysis of the productive scene, considering the human, technological and environmental aspects, freeing these paradigms from a series of moorings and constraints aroused from the organizational models of production, which have gained force over the twentieth century.
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